Customer Service

You’ve come to the right place. Find immediate answers to your questions in one of the categories below… or contact us directly.

Booking & 24 Hour Cancellation Policy:

If you need to cancel or change your tour reservation, you are required to do so 24 hours in advance. No cancellations or refunds will be made 24 hours prior to tour departure.

Refunds

How can I get a refund for my ticket?
Please go to refund information.

I could not use my Ticket. What should I do?
All etickets are good for 6 months from the date of purchase. If you purchased tickets and were simply unable to use them, you can keep your tickets and use them on a future visit, or give them as gifts (and you’ll also avoid any price increases).

Customer Service

Tour/Attraction Assistance 1-888-912-8687 (TOUR)

Write to Us:
Historic Tours of America, Inc.
Attn: Guest Relations
108 Sea Grove Main St.,
St. Augustine, FL 32080

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